fixed ticket view

backend/api/models.py

@@ -124,12 +124,14 @@ class Notification(models.Model):
     TYPE_CHOICES = [
         ('reply', 'Reply'),
         ('mention', 'Mention'),
+        ('ticket', 'Ticket Update'),
     ]
     recipient = models.ForeignKey(User, related_name='notifications', on_delete=models.CASCADE)
     actor = models.ForeignKey(User, related_name='actions', on_delete=models.CASCADE)
     notification_type = models.CharField(max_length=10, choices=TYPE_CHOICES)
     rating = models.ForeignKey(Rating, on_delete=models.CASCADE, null=True, blank=True)
     reply = models.ForeignKey(Reply, on_delete=models.CASCADE, null=True, blank=True)
+    ticket = models.ForeignKey('Ticket', on_delete=models.CASCADE, null=True, blank=True)
     is_read = models.BooleanField(default=False)
     created_at = models.DateTimeField(auto_now_add=True)
 

backend/api/serializers.py

@@ -119,13 +119,23 @@ class TicketMessageSerializer(serializers.ModelSerializer):
 
 class TicketSerializer(serializers.ModelSerializer):
     username = serializers.CharField(source='user.username', read_only=True)
+    user_email = serializers.EmailField(source='user.email', read_only=True)
+    user_avatar = serializers.SerializerMethodField()
     messages = TicketMessageSerializer(many=True, read_only=True)
 
     class Meta:
         model = Ticket
-        fields = ['id', 'user', 'username', 'subject', 'description', 'status', 'created_at', 'updated_at', 'messages']
+        fields = ['id', 'user', 'username', 'user_email', 'user_avatar', 'subject', 'description', 'status', 'created_at', 'updated_at', 'messages']
         read_only_fields = ['status', 'user']
 
+    def get_user_avatar(self, obj):
+        if obj.user.avatar:
+            request = self.context.get('request')
+            if request:
+                return request.build_absolute_uri(obj.user.avatar.url)
+            return obj.user.avatar.url
+        return None
+
 class AdminUserListSerializer(serializers.ModelSerializer):
     ips = serializers.SerializerMethodField()
     
@@ -155,7 +165,7 @@ class NotificationSerializer(serializers.ModelSerializer):
 
     class Meta:
         model = Notification
-        fields = ['id', 'actor_username', 'actor_avatar', 'notification_type', 'rating', 'reply', 'is_read', 'created_at', 'flavor_name', 'flavor_id']
+        fields = ['id', 'actor_username', 'actor_avatar', 'notification_type', 'rating', 'reply', 'ticket', 'is_read', 'created_at', 'flavor_name', 'flavor_id']
 
     def get_actor_avatar(self, obj):
         if obj.actor.avatar:

backend/api/views.py

@@ -576,7 +576,16 @@ class TicketViewSet(viewsets.ModelViewSet):
         return Ticket.objects.filter(user=self.request.user).prefetch_related('messages', 'messages__user').order_by('-updated_at')
 
     def perform_create(self, serializer):
-        serializer.save(user=self.request.user)
+        ticket = serializer.save(user=self.request.user)
+        # Notify all superusers about new ticket
+        admins = User.objects.filter(is_superuser=True).exclude(pk=self.request.user.pk)
+        for admin in admins:
+            Notification.objects.create(
+                recipient=admin,
+                actor=self.request.user,
+                notification_type='ticket',
+                ticket=ticket
+            )
 
     @action(detail=True, methods=['post'])
     def add_message(self, request, pk=None):
@@ -586,6 +595,28 @@ class TicketViewSet(viewsets.ModelViewSet):
             return Response({'error': 'Text is required'}, status=status.HTTP_400_BAD_REQUEST)
         
         msg = TicketMessage.objects.create(ticket=ticket, user=request.user, text=text)
+        
+        # Notification logic
+        if request.user.is_superuser:
+            # Notify the user who opened the ticket
+            if ticket.user != request.user:
+                Notification.objects.create(
+                    recipient=ticket.user,
+                    actor=request.user,
+                    notification_type='ticket',
+                    ticket=ticket
+                )
+        else:
+            # Notify all superusers
+            admins = User.objects.filter(is_superuser=True).exclude(pk=request.user.pk)
+            for admin in admins:
+                Notification.objects.create(
+                    recipient=admin,
+                    actor=request.user,
+                    notification_type='ticket',
+                    ticket=ticket
+                )
+
         return Response(TicketMessageSerializer(msg).data, status=status.HTTP_201_CREATED)
 
     @action(detail=True, methods=['post'], permission_classes=[permissions.IsAdminUser])